Every Price & West product goes through very stringent product testing. It is our policy that products that have been purchased from Price&West arrive to you in perfect condition.
If you would like to return one of our products we will be more than happy to accept the return. We require an email within 14 days of the receipt of the purchase and ask for a reason for the return. The total amount will be refunded back to the account to which the payment was made once we have received the product. It must be unused and in a condition for re-sale. This does exclude the cost of 'signed for' return postage charge. Price & West do not take responsibility for the return of goods.
For personalised and commissioned products a refund will not be accepted unless the product is faulty.